Refund Policy

Effective Date: 1/10/2024

Thank you for choosing Vibrapass LLC for your ticketing needs. Please read our refund policy carefully before making any purchase. By using our services, you agree to the terms outlined below.

1. All Sales Are Final:

  • All ticket sales made through Vibrapass LLC are final. We do not offer refunds or exchanges for tickets once they have been purchased.

2. Limited Refund Circumstances:

  • Refunds will only be processed in specific circumstances where an event host cancels, postpones, or reschedules an event due to unforeseen circumstances.
  • Unforeseen circumstances may include, but are not limited to, natural disasters, government restrictions, or any other situation that significantly impacts the ability to conduct the event as planned.

3. Notification of Changes:

  • In the event of a cancellation, postponement, or rescheduling, Vibrapass LLC will make reasonable efforts to notify ticket holders via the contact information provided at the time of purchase. It is the responsibility of the ticket holder to provide accurate and up-to-date contact information.

4. Process for Refund Request:

  • To request a refund in the specified circumstances, ticket holders must contact Vibrapass LLC customer support within a designated timeframe following the notification of the event changes.
  • Refund requests will be processed within a reasonable time frame, and the refund amount will be determined based on the policies set forth by the event host.

5. No Refunds for Partial Attendance:

  • No refunds will be issued if the ticket holder is unable to attend only part of the event, regardless of the circumstances.

6. No Refunds for Personal Reasons:

  • Vibrapass LLC will not process refunds for personal reasons, including but not limited to travel issues, schedule conflicts, or changes in personal preferences.

7. No Chargebacks:

  • By using Vibrapass LLC services, you agree not to initiate a "chargeback" with your issuing bank for any transaction made through our platform. A chargeback occurs when you dispute a charge with your bank, and it may result in additional fees for Vibrapass LLC.

8. Consequences of Chargebacks:

  • If a chargeback is initiated against a transaction without valid grounds, Vibrapass LLC reserves the right to suspend or terminate the account of the individual responsible for the chargeback.
  • Individuals found to be engaging in chargeback abuse may be banned from using Vibrapass LLC's ticketing services in the future.

9. Reservation of Rights:

  • Vibrapass LLC reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By purchasing tickets through Vibrapass LLC, you acknowledge and agree to abide by the terms and conditions of this refund policy. If you have any questions or concerns, please contact our customer support team at support@vibrapass.com. Thank you for your understanding and cooperation.

Sincerely,
The Vibrapass Team